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Terms and Conditions

Last updated: [10-10-2025]

Welcome to BorrowMe, a peer-to-peer lending platform that connects users who wish to lend and borrow items safely and conveniently.
By accessing or using BorrowMe (“the Platform”, “we”, “us”, or “our”), you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using the service.

1. Acceptance of Terms

By creating an account, listing an item, or requesting to borrow an item through BorrowMe, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, along with our Privacy Policy.

If you do not agree with these Terms, you must not access or use the Platform.

2. Eligibility

To use BorrowMe, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete registration details.

  • Use the Platform in accordance with local laws and regulations.

We reserve the right to suspend or terminate any user account that violates these conditions.

3. Platform Role

BorrowMe acts solely as a facilitator between lenders and borrowers.
We are not a party to any transaction or agreement between users.
BorrowMe does not own, inspect, or guarantee the condition of any item listed.

4. User Responsibilities

4.1 Lenders

  • Must provide accurate descriptions, photos, and conditions of listed items.

  • Remain responsible for ensuring items are safe, functional, and lawful to lend.

  • May set the rental price, deposit amount, and lending duration.

  • Must not list prohibited or restricted items (e.g., weapons, hazardous materials, counterfeit goods).

4.2 Borrowers

  • Must handle borrowed items with care and return them on the agreed date.

  • Are responsible for any loss or damage to the item during the borrowing period.

  • Must not sub-lend, resell, or alter any borrowed item.

  • Agree to pay all applicable rental fees, deposits, and charges through the platform.

5. Payments and Deposits

  • Payments are processed through BorrowMe’s integrated payment system.

  • Deposits may be required by the lender to cover potential damages or late returns.

  • Once the item is returned in good condition, deposits will be refunded according to the lender’s confirmation.

  • BorrowMe may retain a service fee (e.g., 30%) from each successful transaction.

6. Cancellations and Refunds

  • Borrowers may cancel a request before approval without penalty.

  • Once a request is approved or payment is made, refunds will only be issued at the lender’s discretion.

  • In the event of disputes, BorrowMe may mediate but is not obligated to enforce outcomes.

7. Item Damage, Loss, or Theft

Borrowers are liable for:

  • Repair costs, replacement, or compensation if an item is damaged, lost, or stolen during the borrowing period.

  • Immediate reporting of incidents to the lender and BorrowMe support.

Lenders should verify returned items before marking transactions as completed.

8. Prohibited Activities

Users may not:

  • Post false or misleading listings.

  • Engage in fraud, scams, or abusive behavior.

  • Upload malicious files, spam, or offensive content.

  • Circumvent platform payments or communicate for off-platform transactions.
    Violating these rules may result in account suspension or legal action.

9. Privacy and Data Protection

BorrowMe collects limited personal information (e.g., name, contact details, transaction data) to facilitate platform functions.
All data is handled in accordance with our Privacy Policy and relevant data protection laws.

10. Limitation of Liability

BorrowMe is not liable for:

  • Loss, theft, or damage to items lent or borrowed through the Platform.

  • Personal injury, disputes, or miscommunications between users.

  • Technical issues, downtime, or third-party service interruptions.

Your use of BorrowMe is at your own risk.

11. Termination of Account

BorrowMe reserves the right to:

  • Suspend or terminate any account that violates these Terms.

  • Remove listings that are fraudulent, unsafe, or inappropriate.

  • Withhold funds in case of disputes, chargebacks, or policy breaches.

12. Intellectual Property

All BorrowMe content (logo, layout, code, and branding) is owned by BorrowMe and may not be copied, modified, or redistributed without prior written consent.

Users retain ownership of their own item photos and descriptions but grant BorrowMe a limited license to display them for listing purposes.

13. Changes to Terms

BorrowMe may update these Terms and Conditions periodically.
Users will be notified of major changes via email or site notification.
Continued use of the Platform after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed under the laws of Malaysia.
Any disputes arising will be handled in accordance with the jurisdiction.

15. Acknowledgement

By using BorrowMe, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.

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